Just like most online casinos, you have to open an account with them before you get started. An email will be sent to you to confirm registration. As soon as that is done, you're ready to go. Also, upon registration, players are given a no deposit bonus of 20 pounds. Players who are Grosvenor Casino customers also need to open a new account. Simply link your Play Points to your newly created online account. When that is done, you can start earning more points online.
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Simply insert your customer card number and date of birth on Grosvenor Casino home page. The login page will open, then enter your username and password. As soon as you’re logged in, your card will automatically link to your online account. You can now redeem your Play Points either online, on your mobile gadget or in your local casino.
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Play Points are prizes that a player is entitled to after winning a bet. Whenever you play any game, on your mobile gadget, or in a local casino, you will be given Play Points after a win. You can redeem Play Points for food and drinks at Grosvenor Casino local bars, or you can receive exclusive Play Points gifts.
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To claim your Play Points from a local Grosvenor Casino, simply walk into anyone and present your Play Points to the cashier. The cashier will claim your Play Points for a gaming voucher, or you can choose a Play Points gift of your choice. If you want to claim your Points for food or drink, also present your Play Points card to the waiter. You either make partial payments or full payments with your card.
To claim your Play Points online, log in your account details, select Play Points and tap “redeem”. The redeem tab is at the left-hand side of the menu. Your Play Points will be exchanged for a bonus cash.
How to withdraw your bonus points?
Bonus cash is not withdrawn except you stake it at least once on a slot in a local casino or online. The winning made after you staked a bet can be withdrawn.
How to use a Gold Card?
Only dedicated customers who have displayed a high level of loyalty to Grosvenor Casino offline and online receives this card. The customer will receive an invitation from the company and the card will be presented by the General Manager or a representative. Customers with a Gold Card enjoy a whole different kind of benefits.
To get a Gold Card, you need to earn over 8000 points over a period of 1 year. You can earn these points either online or in a local Grosvenor Casino. Your progress will be monitored by the company periodically, and immediately this feat is achieved, a Gold Card will be awarded to you.
Some of the benefits customers with a Gold Card enjoy are as follows:
- • You can redeem your Play Points for personal prizes.
- • You will receive a birthday offer.
- • You will have access to special deals and offers.
- • A huge bonus level for Play Points promotions either online or at a local casino.
Lastly, if you misplace your Play Point card, simply walk into a local Grosvenor Casino and visit the reception. The card will be replaced within a reasonable.